Terms & Conditions

Welcome to Kansai Halal Food!

These Terms and Conditions (“Terms”) govern your use of our website (the “Site”) and the services we offer (the “Services”), including our online store (the “Store”). By accessing or using the Site or Services, you agree to be bound by these Terms.

1. Orders and Payment

  • You must be at least 18 years old to place an order.
  • By placing an order, you agree to pay the total amount shown at checkout, including any applicable taxes and shipping fees.
  • We accept various payment methods, which will be displayed at checkout.
  • We reserve the right to cancel or modify orders in case of product availability issues, pricing errors, or suspected fraud.

2. Product Availability and Descriptions

  • We strive to provide accurate information on product availability and descriptions. However, we cannot guarantee the availability of all products at all times. Product descriptions are for informational purposes only and may not be entirely accurate.
  • We reserve the right to limit quantities on orders.

3. Shipping and Delivery

  • Shipping costs and estimated delivery times will be displayed at checkout.
  • We will ship your order to the address provided at checkout. Please ensure the address is accurate and complete.
  • We are not responsible for delays caused by shipping carriers or unforeseen circumstances.

4. Returns and Refunds

  • We offer a return and refund policy for certain items under specific conditions. Please see our separate Return Policy for details.
  • Perishable food items are generally non-returnable.

5. User Conduct

  • You agree to use the Site and Services in a lawful and respectful manner.
  • You will not engage in any activity that could disrupt the Site or Services, including uploading viruses or malicious content.
  • You are responsible for maintaining the confidentiality of your account information.

6. Intellectual Property

  • The content on the Site, including text, graphics, logos, and trademarks, is the property of Kansai Halal Food or its licensors. You may not use any of this content without our express written permission.

7. Disclaimer of Warranties

  • WE PROVIDE THE SITE AND SERVICES “AS IS” AND WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.  

8. Limitation of Liability

  • WE SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING OUT OF YOUR USE OF THE SITE OR SERVICES, INCLUDING DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.   

9. Termination

  • We may terminate your access to the Site or Services for any reason, at any time, without notice.

10. Governing Law

  • These Terms will be governed by and construed in accordance with the laws of Japan.

11. Entire Agreement

  • These Terms constitute the entire agreement between you and Kansai Halal Food regarding your use of the Site and Services.

12. Changes to the Terms

  • We may update these Terms at any time by posting the revised version on the Site. Your continued use of the Site or Services after the revised Terms are posted indicates your agreement to the new Terms.

Contact Us

If you have any questions about these Terms, please contact us at support@kansaihalalfood.com.

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